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ManageEngine ServiceDesk Plus < 9.0 Access Bypass Vulnerability

🗓️ 12 May 2017 00:00:00Reported by Copyright (C) 2017 Greenbone AGType 
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ManageEngine ServiceDesk Plus < 9.0 Access Bypass Vulnerability. Upgrade to version 9.0 or later

Related
Refs
Code
ReporterTitlePublishedViews
Family
CNVD
ZOHO ManageEngine ServiceDesk Plus Privilege Vulnerability
30 Sep 201600:00
cnvd
CVE
CVE-2016-4889
14 Apr 201718:00
cve
Cvelist
CVE-2016-4889
14 Apr 201718:00
cvelist
EUVD
EUVD-2016-5865
7 Oct 202500:30
euvd
Japan Vulnerability Notes
JVN#89726415: ManageEngine ServiceDesk Plus fails to restrict access permissions
29 Sep 201600:00
jvn
Japan Vulnerability Notes
ManageEngine ServiceDesk Plus fails to restrict access permissions
29 Sep 201605:39
jvn
NVD
CVE-2016-4889
14 Apr 201718:59
nvd
OSV
CVE-2016-4889
14 Apr 201718:59
osv
Prion
Design/Logic Flaw
14 Apr 201718:59
prion
# SPDX-FileCopyrightText: 2017 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

if(description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.108158");
  script_version("2026-04-22T06:16:44+0000");
  script_cve_id("CVE-2016-4889");
  script_tag(name:"cvss_base", value:"6.5");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:P/A:P");
  script_tag(name:"last_modification", value:"2026-04-22 06:16:44 +0000 (Wed, 22 Apr 2026)");
  script_tag(name:"severity_vector", value:"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2017-05-13 01:29:00 +0000 (Sat, 13 May 2017)");
  script_tag(name:"creation_date", value:"2017-05-12 09:37:58 +0200 (Fri, 12 May 2017)");
  script_name("ManageEngine ServiceDesk Plus < 9.0 Access Bypass Vulnerability");
  script_category(ACT_GATHER_INFO);
  script_copyright("Copyright (C) 2017 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_manageengine_servicedesk_plus_consolidation.nasl");
  script_mandatory_keys("manageengine/servicedesk_plus/detected");

  script_xref(name:"URL", value:"http://www.securityfocus.com/bid/93215");
  script_xref(name:"URL", value:"https://www.manageengine.com/products/service-desk/readme-9.0.html");

  script_tag(name:"summary", value:"ManageEngine ServiceDesk Plus is prone to an access bypass vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"impact", value:"Successful exploitation will allow a remote authenticated guest user
  to have unspecified impact by leveraging failure to restrict access to unknown functions.");

  script_tag(name:"affected", value:"ManageEngine ServiceDesk Plus version prior to 9.0.");

  script_tag(name:"solution", value:"Upgrade to ManageEngine ServiceDesk Plus 9.0 or later.");

  script_tag(name:"solution_type", value:"VendorFix");
  script_tag(name:"qod_type", value:"remote_banner");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

CPE = "cpe:/a:zohocorp:manageengine_servicedesk_plus";

if( isnull( port = get_app_port( cpe:CPE ) ) )
  exit( 0 );

if( ! infos = get_app_version_and_location( cpe:CPE, port:port, exit_no_version:TRUE ) )
  exit( 0 );

version = infos["version"];
path = infos["location"];

if( version_is_less( version:version, test_version:"9.0b9000" ) ) {
  report = report_fixed_ver( installed_version:version, fixed_version:"9.0 (Build 9000)", install_path:path );
  security_message( port:port, data:report );
  exit( 0 );
}

exit( 99 );

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22 Apr 2026 00:00Current
7.4High risk
Vulners AI Score7.4
CVSS 26.5
CVSS 38.8
EPSS0.02683
54