5 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:N/A:N
5.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
0.001 Low
EPSS
Percentile
31.3%
In Zammad 5.0.2, agents can configure “out of office” periods and substitute persons. If the substitute persons didn’t have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
5 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:N/A:N
5.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
0.001 Low
EPSS
Percentile
31.3%