CVSS2
Attack Vector
NETWORK
Attack Complexity
MEDIUM
Authentication
SINGLE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
AI Score
Confidence
High
EPSS
Percentile
40.4%
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
lists.debian.org/debian-lts-announce/2023/08/msg00040.html
otrs.com/release-notes/otrs-security-advisory-2020-08/
CVSS2
Attack Vector
NETWORK
Attack Complexity
MEDIUM
Authentication
SINGLE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
AI Score
Confidence
High
EPSS
Percentile
40.4%