CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
AI Score
Confidence
High
EPSS
Percentile
73.1%
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Vendor | Product | Version | CPE |
---|---|---|---|
otrs | otrs | * | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* |
otrs | otrs | * | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
opensuse | backports_sle | 15.0 | cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:* |
opensuse | backports_sle | 15.0 | cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:* |
opensuse | backports_sle | 15.0 | cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:* |
opensuse | leap | 15.1 | cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:* |
opensuse | leap | 15.2 | cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:* |
debian | debian_linux | 8.0 | cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* |
lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
lists.debian.org/debian-lts-announce/2020/05/msg00000.html
lists.debian.org/debian-lts-announce/2023/08/msg00040.html
otrs.com/release-notes/otrs-security-advisory-2020-07/
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
AI Score
Confidence
High
EPSS
Percentile
73.1%