5 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
NONE
Availability Impact
PARTIAL
AV:N/AC:L/Au:N/C:N/I:N/A:P
6.5 Medium
AI Score
Confidence
High
0.002 Low
EPSS
Percentile
60.4%
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.