6 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
MEDIUM
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:M/Au:S/C:P/I:P/A:P
6.2 Medium
AI Score
Confidence
Low
0.002 Low
EPSS
Percentile
59.4%
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.