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Linux Distros Unpatched Vulnerability : CVE-2026-78355

🗓️ 14 Oct 2026 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com👁 4 Views

Path traversal in OTRS SendSupportBundle allows authenticated administrators to delete files.

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Refs
Code
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(365658);
  script_version("1.2");
  script_set_attribute(attribute:"plugin_modification_date", value:"2026/10/15");

  script_cve_id("CVE-2026-78355");

  script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2026-78355");

  script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
  script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.

  - A path traversal vulnerability in the OTRS SendSupportBundle functionality allows an authenticated
    administrator to reference file paths outside the intended directory. This may allow files accessible to
    the OTRS application process to be deleted. The vulnerability does not bypass operating system file
    permissions. On OTRS versions prior to OTRS 7, the effective permissions of the web server process are
    relevant. Starting with OTRS 7, access is limited by the permissions of the dedicated OTRS user. Files
    with overly permissive ownership or file system permissions may therefore also be affected. The affected
    functionality may additionally attempt to include controlled files in a support bundle. However, support
    bundles are sent to a predefined OTRS support address, and direct disclosure of arbitrary files to the
    attacker has not been demonstrated. An attacker therefore requires valid administrative access to exploit
    the vulnerable functionality. The primary demonstrated impact is the deletion of files outside the
    intended directory within the effective permissions of the OTRS application process. This issue affects
    OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS))
    Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also
    very likely to be affected (CVE-2026-78355)

Note that Nessus relies on the presence of the package as reported by the vendor.");
  script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2026-78355");
  script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
  script_set_attribute(attribute:"agent", value:"unix");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:M/C:N/I:C/A:C");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:U/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:C/C:N/I:H/A:H");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:U/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2026-78355");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");
  script_set_attribute(attribute:"vendor_unpatched", value:"true");

  script_set_attribute(attribute:"vuln_publication_date", value:"2026/10/12");
  script_set_attribute(attribute:"plugin_publication_date", value:"2026/10/14");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:18.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:20.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:22.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:24.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:26.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:znuny");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Misc.");

  script_copyright(english:"This script is Copyright (C) 2026 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
  script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
  script_require_ports("Host/OS/Ubuntu Linux-16.04", "Host/OS/Ubuntu Linux-18.04", "Host/OS/Ubuntu Linux-20.04", "Host/OS/Ubuntu Linux-22.04", "Host/OS/Ubuntu Linux-24.04", "Host/OS/Ubuntu Linux-26.04");

  exit(0);
}

if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);

include('linux_unpatched.inc');

var distro_constraints_array = {
  "Ubuntu Linux-16.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "16.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-18.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "18.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-20.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "20.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-22.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "22.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-24.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "24.04",
        "pkgs": [
          {"reference": "znuny"}
        ]
      }
    ]
  },
  "Ubuntu Linux-26.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "26.04",
        "pkgs": [
          {"reference": "znuny"}
        ]
      }
    ]
  }
};

var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');

var third_party_support = get_kb_item('Host/OS/extended-third-party');
if (!empty_or_null(third_party_support)) {
    var third_party_vendors = distro_constraints_values['third_party'];
    if (!empty_or_null(third_party_vendors)) {
        var vendor;
        foreach vendor (third_party_vendors) {
            if (vendor == third_party_support) exit(0, 'A third party management patch is available for this vulnerability from ' + vendor + '.\n');
        }
    }
}

var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);

if (!empty_or_null(report))
{
  security_report_v4(
      port       : 0,
      severity   : SECURITY_HOLE,
      extra      : report
  );
  exit(0);
}
else
{
  audit(AUDIT_HOST_NOT, 'affected');
}

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15 Oct 2026 00:00Current
5.8Medium risk
Vulners AI Score5.8
CVSS 3.18.7
EPSS0.00722
SSVC
4