| Reporter | Title | Published | Views | Family All 27 |
|---|---|---|---|---|
| OTRS Cross-Site Scripting Vulnerability | 16 Oct 202300:00 | – | cnnvd | |
| CVE-2023-5421 | 16 Oct 202308:10 | – | cve | |
| CVE-2023-5421 Possible XSS execution in customer information | 16 Oct 202308:10 | – | cvelist | |
| EUVD-2023-57736 | 3 Oct 202520:07 | – | euvd | |
| Vulnerabilities fixed in OTRS | 16 Oct 202300:00 | – | ncsc | |
| CVE-2023-5421 | 16 Oct 202309:15 | – | nvd | |
| UBUNTU-CVE-2023-5421 | 16 Oct 202309:15 | – | osv | |
| Design/Logic Flaw | 16 Oct 202309:15 | – | prion | |
| PT-2020-6429 · Otrs Ag +1 · Otrs +2 | 29 Dec 202000:00 | – | ptsecurity | |
| PT-2021-14507 · Otrs Ag +1 · Otrs +1 | 8 Feb 202100:00 | – | ptsecurity |
| Source | Link |
|---|---|
| ubuntu | www.ubuntu.com/security/CVE-2023-5421 |
| cve | www.cve.mitre.org/cgi-bin/cvename.cgi |
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##
include('compat.inc');
if (description)
{
script_id(262266);
script_version("1.4");
script_set_attribute(attribute:"plugin_modification_date", value:"2026/02/04");
script_cve_id("CVE-2023-5421");
script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2023-5421");
script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.
- An attacker who is logged into OTRS as an user with privileges to create and change customer user data may
manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is
saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition:
from 6.0.X through 6.0.34. (CVE-2023-5421)
Note that Nessus relies on the presence of the package as reported by the vendor.");
script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2023-5421");
script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
script_set_attribute(attribute:"agent", value:"unix");
script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:N");
script_set_cvss_temporal_vector("CVSS2#E:U/RL:U/RC:C");
script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N");
script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:U/RC:C");
script_set_attribute(attribute:"cvss_score_source", value:"CVE-2023-5421");
script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
script_set_attribute(attribute:"exploit_available", value:"false");
script_set_attribute(attribute:"vendor_unpatched", value:"true");
script_set_attribute(attribute:"vuln_publication_date", value:"2023/10/16");
script_set_attribute(attribute:"plugin_publication_date", value:"2025/09/10");
script_set_attribute(attribute:"plugin_type", value:"local");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:18.04:-:lts");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:20.04:-:lts");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:22.04:-:lts");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:24.04:-:lts");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:25.04");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:25.10");
script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:znuny");
script_set_attribute(attribute:"generated_plugin", value:"current");
script_end_attributes();
script_category(ACT_GATHER_INFO);
script_family(english:"Misc.");
script_copyright(english:"This script is Copyright (C) 2025-2026 and is owned by Tenable, Inc. or an Affiliate thereof.");
script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
script_require_ports("Host/OS/Ubuntu Linux-16.04", "Host/OS/Ubuntu Linux-18.04", "Host/OS/Ubuntu Linux-20.04", "Host/OS/Ubuntu Linux-22.04", "Host/OS/Ubuntu Linux-24.04", "Host/OS/Ubuntu Linux-25.04", "Host/OS/Ubuntu Linux-25.10");
exit(0);
}
if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);
include('linux_unpatched.inc');
var distro_constraints_array = {
"Ubuntu Linux-16.04": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "16.04",
"pkgs": [
{"reference": "otrs2"}
]
}
]
},
"Ubuntu Linux-18.04": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "18.04",
"pkgs": [
{"reference": "otrs2"}
]
}
]
},
"Ubuntu Linux-20.04": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "20.04",
"pkgs": [
{"reference": "otrs2"}
]
}
]
},
"Ubuntu Linux-22.04": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "22.04",
"pkgs": [
{"reference": "otrs2"}
]
}
]
},
"Ubuntu Linux-24.04": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "24.04",
"pkgs": [
{"reference": "znuny"}
]
}
]
},
"Ubuntu Linux-25.04": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "25.04",
"pkgs": [
{"reference": "znuny"}
]
}
]
},
"Ubuntu Linux-25.10": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "25.10",
"pkgs": [
{"reference": "znuny"}
]
}
]
}
};
var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');
var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);
if (!empty_or_null(report))
{
security_report_v4(
port : 0,
severity : SECURITY_WARNING,
extra : report
);
exit(0);
}
else
{
audit(AUDIT_HOST_NOT, 'affected');
}
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