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Linux Distros Unpatched Vulnerability : CVE-2023-38056

🗓️ 10 Sep 2025 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com👁 1 Views

Linux unpatched for CVE-2023-38056 in OTRS config allows admins to execute commands.

Related
Refs
Code
ReporterTitlePublishedViews
Family
CNNVD
OTRS 操作系统命令注入漏洞
24 Jul 202300:00
cnnvd
CVE
CVE-2023-38056
24 Jul 202308:27
cve
Cvelist
CVE-2023-38056 Code execution via System Configuration
24 Jul 202308:27
cvelist
EUVD
EUVD-2023-41882
3 Oct 202520:07
euvd
NVD
CVE-2023-38056
24 Jul 202309:15
nvd
OSV
CVE-2023-38056
24 Jul 202309:15
osv
OSV
UBUNTU-CVE-2023-38056
24 Jul 202309:15
osv
Prion
Input validation
24 Jul 202309:15
prion
Positive Technologies
PT-2020-6429 · Otrs Ag +1 · Otrs +2
29 Dec 202000:00
ptsecurity
Positive Technologies
PT-2021-14507 · Otrs Ag +1 · Otrs +1
8 Feb 202100:00
ptsecurity
Rows per page
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(262172);
  script_version("1.6");
  script_set_attribute(attribute:"plugin_modification_date", value:"2026/07/16");

  script_cve_id("CVE-2023-38056");

  script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2023-38056");

  script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
  script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.

  - Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g.
    SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges
    local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35;
    ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. (CVE-2023-38056)

Note that Nessus relies on the presence of the package as reported by the vendor.");
  script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2023-38056");
  script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
  script_set_attribute(attribute:"agent", value:"unix");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:U/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:U/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2023-38056");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");
  script_set_attribute(attribute:"vendor_unpatched", value:"true");

  script_set_attribute(attribute:"vuln_publication_date", value:"2023/07/24");
  script_set_attribute(attribute:"plugin_publication_date", value:"2025/09/10");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:18.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:20.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:22.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:24.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:25.04");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:25.10");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:26.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:znuny");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Misc.");

  script_copyright(english:"This script is Copyright (C) 2025-2026 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
  script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
  script_require_ports("Host/OS/Ubuntu Linux-16.04", "Host/OS/Ubuntu Linux-18.04", "Host/OS/Ubuntu Linux-20.04", "Host/OS/Ubuntu Linux-22.04", "Host/OS/Ubuntu Linux-24.04", "Host/OS/Ubuntu Linux-25.04", "Host/OS/Ubuntu Linux-25.10", "Host/OS/Ubuntu Linux-26.04");

  exit(0);
}

if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);

include('linux_unpatched.inc');

var distro_constraints_array = {
  "Ubuntu Linux-16.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "16.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-18.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "18.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-20.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "20.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-22.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "22.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-24.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "24.04",
        "pkgs": [
          {"reference": "znuny"}
        ]
      }
    ]
  },
  "Ubuntu Linux-25.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "25.04",
        "pkgs": [
          {"reference": "znuny"}
        ]
      }
    ]
  },
  "Ubuntu Linux-25.10": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "25.10",
        "pkgs": [
          {"reference": "znuny"}
        ]
      }
    ]
  },
  "Ubuntu Linux-26.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "26.04",
        "pkgs": [
          {"reference": "znuny"}
        ]
      }
    ]
  }
};

var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');

var third_party_support = get_kb_item('Host/OS/extended-third-party');
if (!empty_or_null(third_party_support)) {
    var third_party_vendors = distro_constraints_values['third_party'];
    if (!empty_or_null(third_party_vendors)) {
        var vendor;
        foreach vendor (third_party_vendors) {
            if (vendor == third_party_support) exit(0, 'A third party management patch is available for this vulnerability from ' + vendor + '.\n');
        }
    }
}

var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);

if (!empty_or_null(report))
{
  security_report_v4(
      port       : 0,
      severity   : SECURITY_WARNING,
      extra      : report
  );
  exit(0);
}
else
{
  audit(AUDIT_HOST_NOT, 'affected');
}

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16 Jul 2026 00:00Current
5.6Medium risk
Vulners AI Score5.6
CVSS 3.17.2
EPSS0.0079
SSVC
1