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Linux Distros Unpatched Vulnerability : CVE-2019-18180

🗓️ 26 Aug 2025 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com👁 2 Views

OTRS Community Edition CVE-2019-18180 remote loop from long extensions in PostMaster uploads.

Related
Refs
Code
ReporterTitlePublishedViews
Family
Circl
CVE-2019-18180
7 Mar 202417:11
circl
CNVD
Open-source Ticket Request System Denial of Service Vulnerability
19 Nov 201900:00
cnvd
CVE
CVE-2019-18180
5 Dec 201914:54
cve
Cvelist
CVE-2019-18180 Denial of service
5 Dec 201914:54
cvelist
Debian
[SECURITY] [DLA 3551-1] otrs2 security update
31 Aug 202300:20
debian
Debian CVE
CVE-2019-18180
5 Dec 201914:54
debiancve
Tenable Nessus
Debian dla-3551 : otrs - security update
6 Sep 202300:00
nessus
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2020-1475)
23 Sep 202000:00
nessus
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2020-551)
28 Apr 202000:00
nessus
EUVD
EUVD-2019-7985
7 Oct 202500:30
euvd
Rows per page
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(255367);
  script_version("1.1");
  script_set_attribute(attribute:"plugin_modification_date", value:"2025/08/26");

  script_cve_id("CVE-2019-18180");

  script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2019-18180");

  script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
  script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.

  - Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading
    files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to
    cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and
    prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior
    versions. (CVE-2019-18180)

Note that Nessus relies on the presence of the package as reported by the vendor.");
  script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2019-18180");
  script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
  script_set_attribute(attribute:"agent", value:"unix");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:P");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2019-18180");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");
  script_set_attribute(attribute:"vendor_unpatched", value:"true");

  script_set_attribute(attribute:"vuln_publication_date", value:"2019/12/05");
  script_set_attribute(attribute:"plugin_publication_date", value:"2025/08/26");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:18.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Misc.");

  script_copyright(english:"This script is Copyright (C) 2025 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
  script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
  script_require_ports("Host/OS/Ubuntu Linux-16.04", "Host/OS/Ubuntu Linux-18.04");

  exit(0);
}

if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);

include('linux_unpatched.inc');

var distro_constraints_array = {
  "Ubuntu Linux-16.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "16.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-18.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "18.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  }
};

var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');
var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);

if (!empty_or_null(report))
{
  security_report_v4(
      port       : 0,
      severity   : SECURITY_WARNING,
      extra      : report
  );
  exit(0);
}
else
{
  audit(AUDIT_HOST_NOT, 'affected');
}

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