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Linux Distros Unpatched Vulnerability : CVE-2019-13458

🗓️ 26 Aug 2025 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com👁 2 Views

Unpatched OTRS vulnerability lets agent users disclose hashed passwords via templates.

Related
Refs
Code
ReporterTitlePublishedViews
Family
CVE
CVE-2019-13458
21 Aug 201900:00
cve
Cvelist
CVE-2019-13458
21 Aug 201900:00
cvelist
Debian
[SECURITY] [DLA 1877-1] otrs2 security update
14 Aug 201911:55
debian
Debian
[SECURITY] [DLA 3551-1] otrs2 security update
31 Aug 202300:20
debian
Debian CVE
CVE-2019-13458
21 Aug 201900:00
debiancve
Tenable Nessus
Debian DLA-1877-1 : otrs2 security update
20 Aug 201900:00
nessus
Tenable Nessus
Debian dla-3551 : otrs - security update
6 Sep 202300:00
nessus
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2020-1475)
23 Sep 202000:00
nessus
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2020-551)
28 Apr 202000:00
nessus
EUVD
EUVD-2019-4931
7 Oct 202500:30
euvd
Rows per page
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(255657);
  script_version("1.1");
  script_set_attribute(attribute:"plugin_modification_date", value:"2025/08/26");

  script_cve_id("CVE-2019-13458");

  script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2019-13458");

  script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
  script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.

  - An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition
    5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with
    appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user
    passwords. (CVE-2019-13458)

Note that Nessus relies on the presence of the package as reported by the vendor.");
  script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2019-13458");
  script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
  script_set_attribute(attribute:"agent", value:"unix");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2019-13458");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");
  script_set_attribute(attribute:"vendor_unpatched", value:"true");

  script_set_attribute(attribute:"vuln_publication_date", value:"2019/08/21");
  script_set_attribute(attribute:"plugin_publication_date", value:"2025/08/26");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:18.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Misc.");

  script_copyright(english:"This script is Copyright (C) 2025 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
  script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
  script_require_ports("Host/OS/Ubuntu Linux-16.04", "Host/OS/Ubuntu Linux-18.04");

  exit(0);
}

if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);

include('linux_unpatched.inc');

var distro_constraints_array = {
  "Ubuntu Linux-16.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "16.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  },
  "Ubuntu Linux-18.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "18.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  }
};

var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');
var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);

if (!empty_or_null(report))
{
  security_report_v4(
      port       : 0,
      severity   : SECURITY_WARNING,
      extra      : report
  );
  exit(0);
}
else
{
  audit(AUDIT_HOST_NOT, 'affected');
}

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26 Aug 2025 00:00Current
5.5Medium risk
Vulners AI Score5.5
CVSS 24
CVSS 3.16.5
CVSS 32.7
EPSS0.00383
2