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Linux Distros Unpatched Vulnerability : CVE-2017-16921

🗓️ 27 Aug 2025 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com👁 1 Views

OTRS versions 4.0.26, 5.0.24, 6.0.1 allow agent to modify privacy fields and run shell commands.

Related
Refs
Code
ReporterTitlePublishedViews
Family
0day.today
OTRS 5.0.x/6.0.x - Remote Command Execution Vulnerability
21 Jan 201800:00
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0day.today
OTRS 6.0.1 - Remote Command Execution Exploit (2)
22 Apr 202100:00
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CNVD
OTRS Arbitrary Command Execution Vulnerability
18 Dec 201700:00
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CVE
CVE-2017-16921
8 Dec 201715:00
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Cvelist
CVE-2017-16921
8 Dec 201715:00
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Debian
[SECURITY] [DLA 1212-1] otrs2 security update
19 Dec 201720:42
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Debian
[SECURITY] [DSA 4066-1] otrs2 security update
17 Dec 201714:11
debian
Debian CVE
CVE-2017-16921
8 Dec 201715:00
debiancve
Tenable Nessus
Debian DLA-1212-1 : otrs2 security update
20 Dec 201700:00
nessus
Tenable Nessus
Debian DSA-4066-1 : otrs2 - security update
18 Dec 201700:00
nessus
Rows per page
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(257300);
  script_version("1.1");
  script_set_attribute(attribute:"plugin_modification_date", value:"2025/08/27");

  script_cve_id("CVE-2017-16921");

  script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2017-16921");

  script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
  script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.

  - In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and
    including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related
    to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
    (CVE-2017-16921)

Note that Nessus relies on the presence of the package as reported by the vendor.");
  script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2017-16921");
  script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
  script_set_attribute(attribute:"agent", value:"unix");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:S/C:C/I:C/A:C");
  script_set_cvss_temporal_vector("CVSS2#E:POC/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:P/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2017-16921");

  script_set_attribute(attribute:"exploitability_ease", value:"Exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"true");
  script_set_attribute(attribute:"vendor_unpatched", value:"true");

  script_set_attribute(attribute:"vuln_publication_date", value:"2017/12/08");
  script_set_attribute(attribute:"plugin_publication_date", value:"2025/08/27");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Misc.");

  script_copyright(english:"This script is Copyright (C) 2025 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
  script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
  script_require_ports("Host/OS/Ubuntu Linux-16.04");

  exit(0);
}

if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);

include('linux_unpatched.inc');

var distro_constraints_array = {
  "Ubuntu Linux-16.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "16.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  }
};

var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');
var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);

if (!empty_or_null(report))
{
  security_report_v4(
      port       : 0,
      severity   : SECURITY_WARNING,
      extra      : report
  );
  exit(0);
}
else
{
  audit(AUDIT_HOST_NOT, 'affected');
}

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27 Aug 2025 00:00Current
8.1High risk
Vulners AI Score8.1
CVSS 38.8
CVSS 29
EPSS0.33869
1