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Linux Distros Unpatched Vulnerability : CVE-2016-9139

🗓️ 24 Aug 2025 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com

Unpatched CVE-2016-9139: OTRS XSS via crafted attachment;affected 3.3.x,4.0.x,5.0.x; no vendor patch

Related
Refs
Code
ReporterTitlePublishedViews
Family
CNVD
OTRS JavaScript Code Injection Vulnerability
9 Nov 201600:00
cnvd
CVE
CVE-2016-9139
16 Feb 201718:00
cve
Cvelist
CVE-2016-9139
16 Feb 201718:00
cvelist
Debian
[SECURITY] [DLA 787-1] otrs2 security update
16 Jan 201716:05
debian
Debian
[SECURITY] [DLA 787-1] otrs2 security update
16 Jan 201713:12
debian
Debian
[SECURITY] [DLA 788-1] pdns-recursor security update
16 Jan 201722:28
debian
Debian CVE
CVE-2016-9139
16 Feb 201718:00
debiancve
Tenable Nessus
Debian DLA-787-1 : otrs2 security update
17 Jan 201700:00
nessus
Tenable Nessus
Debian DLA-788-1 : pdns-recursor security update
17 Jan 201700:00
nessus
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2016-1316)
18 Nov 201600:00
nessus
Rows per page
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(253707);
  script_version("1.1");
  script_set_attribute(attribute:"plugin_modification_date", value:"2025/08/24");

  script_cve_id("CVE-2016-9139");

  script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2016-9139");

  script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
  script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.

  - Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x
    before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via
    a crafted attachment. (CVE-2016-9139)

Note that Nessus relies on the presence of the package as reported by the vendor.");
  script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2016-9139");
  script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
  script_set_attribute(attribute:"agent", value:"unix");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:M/Au:N/C:N/I:P/A:N");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2016-9139");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");
  script_set_attribute(attribute:"vendor_unpatched", value:"true");

  script_set_attribute(attribute:"vuln_publication_date", value:"2016/11/01");
  script_set_attribute(attribute:"plugin_publication_date", value:"2025/08/24");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Misc.");

  script_copyright(english:"This script is Copyright (C) 2025 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
  script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
  script_require_ports("Host/OS/Ubuntu Linux-16.04");

  exit(0);
}

if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);

include('linux_unpatched.inc');

var distro_constraints_array = {
  "Ubuntu Linux-16.04": {
    "package_manager": "dpkg-l",
    "constraints": [
      {
        "release": "16.04",
        "pkgs": [
          {"reference": "otrs2"}
        ]
      }
    ]
  }
};

var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');
var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);

if (!empty_or_null(report))
{
  security_report_v4(
      port       : 0,
      severity   : SECURITY_WARNING,
      extra      : report
  );
  exit(0);
}
else
{
  audit(AUDIT_HOST_NOT, 'affected');
}

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24 Aug 2025 00:00Current
6.2Medium risk
Vulners AI Score6.2
CVSS 24.3
CVSS 36.1
EPSS0.00233
0