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nessusThis script is Copyright (C) 2023 and is owned by Tenable, Inc. or an Affiliate thereof.MANAGEENGINE-SERVICEDESK-PLUS-MSP-CVE-2023-22964.NASL
HistoryNov 15, 2023 - 12:00 a.m.

ManageEngine ServiceDesk Plus MSP < 10.6 Build 10611 / 13.0 Build 13004

2023-11-1500:00:00
This script is Copyright (C) 2023 and is owned by Tenable, Inc. or an Affiliate thereof.
www.tenable.com
8
manageengine servicedesk
ldap authentication
vulnerability
version 10.6
version 13.0
cve-2023-22964
nessus scanner.

9.1 High

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

7.1 High

AI Score

Confidence

Low

0.014 Low

EPSS

Percentile

86.3%

The version of ManageEngine ServiceDesk Plus MSP installed on the remote host is prior to 10.6 Build 10611, 13.0 Build 13004. It is, therefore, affected by a vulnerability as referenced in the service-desk-msp_cve-2023-22964 advisory.

  • Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when LDAP authentication is enabled. (CVE-2023-22964)

Note that Nessus has not tested for this issue but has instead relied only on the application’s self-reported version number.

#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(185744);
  script_version("1.0");
  script_set_attribute(attribute:"plugin_modification_date", value:"2023/11/15");

  script_cve_id("CVE-2023-22964");

  script_name(english:"ManageEngine ServiceDesk Plus MSP < 10.6 Build 10611 / 13.0 Build 13004");

  script_set_attribute(attribute:"synopsis", value:
"The remote web server hosts an application that is affected by a vulnerability.");
  script_set_attribute(attribute:"description", value:
"The version of ManageEngine ServiceDesk Plus MSP installed on the remote host is prior to 10.6 Build 10611, 13.0 Build
13004. It is, therefore, affected by a vulnerability as referenced in the service-desk-msp_cve-2023-22964 advisory.

  - Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication
    bypass when LDAP authentication is enabled. (CVE-2023-22964)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version
number.");
  script_set_attribute(attribute:"see_also", value:"https://manageengine.com/products/service-desk-msp/cve-2023-22964.html");
  script_set_attribute(attribute:"solution", value:
"Upgrade to ManageEngine ServiceDesk Plus MSP version 10.6 Build 10611, 13.0 Build 13004 or later.");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:N");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2023-22964");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");

  script_set_attribute(attribute:"vuln_publication_date", value:"2023/01/05");
  script_set_attribute(attribute:"patch_publication_date", value:"2023/01/05");
  script_set_attribute(attribute:"plugin_publication_date", value:"2023/11/15");

  script_set_attribute(attribute:"plugin_type", value:"remote");
  script_set_attribute(attribute:"cpe", value:"cpe:/a:zohocorp:manageengine_servicedesk_plus_msp");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"CGI abuses");

  script_copyright(english:"This script is Copyright (C) 2023 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("manageengine_servicedesk_detect.nasl");
  script_require_keys("installed_sw/manageengine_servicedesk");
  script_require_ports("Services/www", 8080);

  exit(0);
}

include('vcf_extras_zoho.inc');
include('http.inc');
var port = get_http_port(default:8080);
var appname = 'ManageEngine ServiceDesk Plus MSP';

var app_info = vcf::zoho::servicedesk::get_app_info(app:appname, port:port);

var constraints = [
  { 'min_version' : '10.6.10600', 'max_version' : '10.6.10610', 'fixed_version' : '10.6.10611', 'fixed_display' : '10.6 Build 10611' },
  { 'min_version' : '13.0.13000', 'max_version' : '13.0.13003', 'fixed_version' : '13.0.13004', 'fixed_display' : '13.0 Build 13004' }
];
vcf::check_version_and_report(
    app_info:app_info,
    constraints:constraints,
    severity:SECURITY_HOLE
);
VendorProductVersionCPE
zohocorpmanageengine_servicedesk_plus_mspcpe:/a:zohocorp:manageengine_servicedesk_plus_msp

9.1 High

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

7.1 High

AI Score

Confidence

Low

0.014 Low

EPSS

Percentile

86.3%

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