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Atlassian Jira Service Management Data Center and Server 10.3.0 < 10.3.16 (JSDSERVER-16497)

🗓️ 05 Feb 2026 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com👁 4 Views

Jira Service Management Data Center and Server before 10.3.16 vulnerable to cross-spawn ReDoS (CVE-2024-21538).

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#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##

include('compat.inc');

if (description)
{
  script_id(298045);
  script_version("1.1");
  script_set_attribute(attribute:"plugin_modification_date", value:"2026/02/05");

  script_cve_id("CVE-2024-21538");

  script_name(english:"Atlassian Jira Service Management Data Center and Server 10.3.0 < 10.3.16 (JSDSERVER-16497)");

  script_set_attribute(attribute:"synopsis", value:
"The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security
update.");
  script_set_attribute(attribute:"description", value:
"The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host
is affected by a vulnerability as referenced in the JSDSERVER-16497 advisory.

  - Versions of the package cross-spawn before 6.0.6, from 7.0.0 and before 7.0.5 are vulnerable to Regular
    Expression Denial of Service (ReDoS) due to improper input sanitization. An attacker can increase the CPU
    usage and crash the program by crafting a very large and well crafted string. (CVE-2024-21538)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version
number.");
  script_set_attribute(attribute:"see_also", value:"https://jira.atlassian.com/browse/JSDSERVER-16497");
  script_set_attribute(attribute:"solution", value:
"Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.16 or later.");
  script_set_attribute(attribute:"agent", value:"all");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
  script_set_attribute(attribute:"cvss4_vector", value:"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N");
  script_set_attribute(attribute:"cvss4_threat_vector", value:"CVSS:4.0/E:U");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2024-21538");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");

  script_set_attribute(attribute:"vuln_publication_date", value:"2024/11/08");
  script_set_attribute(attribute:"patch_publication_date", value:"2026/01/16");
  script_set_attribute(attribute:"plugin_publication_date", value:"2026/02/05");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"cpe:/a:atlassian:jira_service_desk");
  script_set_attribute(attribute:"thorough_tests", value:"true");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Misc.");

  script_copyright(english:"This script is Copyright (C) 2026 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("os_fingerprint.nasl", "jira_service_desk_installed_win.nbin", "jira_service_desk_installed_nix.nbin");
  script_require_keys("installed_sw/JIRA Service Desk Application");

  exit(0);
}

include('vcf.inc');

var app_info = vcf::combined_get_app_info(app:'JIRA Service Desk Application');

var constraints = [
  { 'min_version' : '10.3.0', 'fixed_version' : '10.3.16' }
];

vcf::check_version_and_report(
    app_info:app_info,
    constraints:constraints,
    severity:SECURITY_HOLE
);

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05 Feb 2026 00:00Current
5.7Medium risk
Vulners AI Score5.7
CVSS 3.17.5
CVSS 48.7
EPSS0.00868
SSVC
4