Description of Office Compatibility Pack SP3

2020-04-20T07:57:16
ID KB2526297
Type mskb
Reporter Microsoft
Modified 2020-04-20T08:18:59

Description

<html><body><p>Describes the improvements that Office Compatibility Pack SP3 provides and the issues that it fixes.</p><h2>Introduction</h2><div class="kb-summary-section section">Microsoft Office Compatibility Pack Service Pack 3 (SP3) provides the latest updates to Office Compatibility Pack. These updates include two main categories of fixes: <ul class="sbody-free_list"><li>Previously unreleased fixes that were made specifically for this service pack. In addition to general product fixes, this includes improvements in stability, performance, and security.</li><li>All the public updates, security updates, cumulative updates, and hotfixes that were released through August 2011.</li></ul>Because Office service packs are cumulative, you do not have to install Service Pack 1 or Service Pack 2 before you install Service Pack 3. Service Pack 3 includes all fixes which were included in Service Pack 1 and Service Pack 2.</div><h2>More Information</h2><div class="kb-moreinformation-section section"> <h4 class="sbody-h4">How to obtain and install the service packs</h4><br/><span class="text-base">Method 1: Microsoft Update (recommended)</span><br/><br/>To download the service pack from Microsoft Update, visit the following Microsoft website:<br/><br/><a href="http://update.microsoft.com/microsoftupdate/v6/default.aspx" id="kb-link-1" target="_self">Microsoft Update</a><br/><br/>Enrolling in Microsoft Update is the recommended way to update products to SP3. Microsoft Update will detect which products that you have installed, and then apply all updates to the products.<br/><br/><span class="text-base">Method 2: </span><span class="text-base">Download the SP3 package from Microsoft Update Catalog</span><br/><br/><span> To get the stand-alone package for this update, go to the <a href="https://www.catalog.update.microsoft.com/Search.aspx?q=2526297" managed-link="" target="_blank">Microsoft Update Catalog</a> website.</span><br/><br/><span>For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: </span><div class="indent"><span><a href="https://support.microsoft.com/en-us/help/119591" id="kb-link-3">119591 </a> How to obtain Microsoft support files from online services </span></div><span> Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. </span><br/><span class="text-base"></span><br/><span class="text-base">Known issues and behavior changes</span><br/><div class="indent"><span><a href="https://support.microsoft.com/en-us/help/2591067" id="kb-link-4">2591067 </a> Known issues that you may experience when you install the 2007 Office suite SP3 and Windows SharePoint Services 3.0 SP3 </span></div><br/>You may also encounter the following issues when you try to install this update:<ul class="sbody-free_list"><li>The update installation fails.</li><li>The system keeps reminding you to install this update although you already installed it.</li><li>The desktop does not load.</li></ul>If you encounter one if the issues mentioned above, you may try the following methods.<br/><br/> <h5 class="sbody-h5 text-subtitle">Method 1: Reset Windows Update components and then try updating your computer</h5><br/>To reset the Windows Update components automatically, click the<br/><strong class="uiterm">Fix it</strong>button or link. Click<br/><strong class="uiterm">Run</strong>in the<br/><strong class="uiterm">File Download</strong>dialog box, and then follow the steps in the Fix it wizard.<br/><br/><span class="text-base">Note</span> this Fix it Solution has two modes <span class="text-base">Default</span> and <span class="text-base">Aggressive</span>. You should run the Fix it solution in Default mode and determine whether it resolves your problem with Windows Update before you ru it in Aggressive mode.<br/><br/><br/><div caption="Microsoft Fix it" fix-it="" link="http://go.microsoft.com/?linkid=9665683" text="Download"> </div><br/><br/><br/><span class="text-base">Note</span> this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.<br/><br/><span class="text-base">Note</span> if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.<br/>For more information about how to reset Windows Update components, visit the following Microsoft Website:<div class="indent"><a href="http://support.microsoft.com/help/971058" target="_blank">971058</a> How do I reset Windows Update components?</div><h5 class="sbody-h5 text-subtitle">Method 2: Manually download the update from the download link and then install it in clean boot mode</h5>We suggest you to install the updates in clean boot mode to avoid the interruption of non-Microsoft programs. To enter clean boot mode on a computer, follow these steps:<ol class="sbody-num_list"><li>Click<strong class="uiterm"> Start</strong>, type <span class="sbody-userinput">msconfig</span> in the <strong class="uiterm">Start Search</strong> box, and then press <strong class="uiterm">ENTER</strong>.</li><li>If you are prompted for an administrator password or for confirmation, type the password or click <strong class="uiterm">Continue</strong>.</li><li>On the <strong class="uiterm">General tab</strong>, click <strong class="uiterm">Selective Startup</strong>.</li><li>Under <strong class="uiterm">Selective Startup</strong>, clear the <strong class="uiterm">Load Startup Items</strong> check box.</li><li>Click the <strong class="uiterm">Services</strong> tab, click to select the <strong class="uiterm">Hide All Microsoft Services</strong> check box, and then click <strong class="uiterm">Disable All</strong>.</li><li>Click<strong class="uiterm"> OK</strong>.</li><li>When you are prompted, click <strong class="uiterm">Restart</strong>.</li><li>Try update your computer again.</li></ol>For more information about this method, visit the following Microsoft Website:<div class="indent"><a href="http://support.microsoft.com/help/331796" target="_blank">Perform a clean startup to determine whether background programs are interfering with your game or program</a></div><br/><br/><span class="text-base">Technical information</span><br/><br/>For more information about this service pack, including a list of the affected files, click the following article number to view the article in the Microsoft Knowledge Base:<br/><div class="indent"><span><a href="https://support.microsoft.com/en-us/help/2591039" id="kb-link-5">2591039 </a> Technical details about the 2007 Office system SP3 releases </span></div><br/><br/><span class="text-base">Unsupported information</span><br/><br/>Microsoft Office Compatibility Pack SP3 does not add support for the following OpenDocument Format file types:<ul class="sbody-free_list"><li>ODT (Text)</li><li>ODS (Spreadsheet)</li><li>ODP (Presentation)</li></ul><span> For more information, click the following article number to view the article in the Microsoft Knowledge Base: </span><div class="indent"><span><a href="https://support.microsoft.com/en-us/help/953331" id="kb-link-6">953331 </a> Description of Office Compatibility Pack Service Pack 2 </span></div><br/><span class="text-base">Service pack removal</span><br/><br/>2007 Microsoft Office Service Pack 3 supports removal of client updates by using both the command line and the Microsoft Service Pack Uninstall Tool for the 2007 Microsoft Office suite. The Service Pack Uninstall Tool is available as a separate download. For more information about this tool, click the following article number to view the article in the Microsoft Knowledge Base:<br/><br/><span><a href="https://support.microsoft.com/en-us/help/954914" id="kb-link-7">954914 </a> Microsoft Service Pack Uninstall Tool for the 2007 Microsoft Office suite </span></div></body></html>