Earlier this week, a cybercriminal group posted an alleged database up for sale online which, it says, contains customer and card details of 560 million Live Nation/Ticketmaster users.
The data was offered for sale on one forum under the name "Shiny Hunters". ShinyHunters is the online handle for a group of notorious cybercriminals associated with numerous data breaches, including the recent AT&T breach.
Post on BreachForums by ShinyHunters
The post says:
> “Live Nation / Ticketmaster
>
> Data includes
>
> 560 million customer full details (name, address, email, phone)
>
> Ticket sales, event information, order details
>
> CC detail – customer last 4 of card, expiration date
>
> Customer fraud details
>
> Much more
>
> Price is $500k USD. One time sale.”
The same data set was offered for sale in an almost identical post on another forum by someone using the handle SpidermanData. This could be the same person or a member of the ShinyHunters group.
According to news outlet ABC, the Australian Department of Home Affairs said it is aware of a cyber incident impacting Ticketmaster customers and is “working with Ticketmaster to understand the incident.”
Some researchers expressed their doubts about the validity of the data set:
> Thoughts on the alleged Ticketmaster Data Breach
TLDR: Alert not Alarmed
The Ticketmaster data breach claim has provided BreachForums with the quick attention they need to boost their user numbers and reputation.
The claim has possibly been over-stated to boost… pic.twitter.com/WJsFkBfQbw
>
> – CyberKnow (@Cyberknow20) May 29, 2024
While others judged it looks legitimate based on conversations with involved individuals, and studying samples of the data set:
> Today we spoke with multiple individuals privy to and involved in the alleged TicketMaster breach.
Sometime in April an unidentified Threat Group was able to get access to TicketMaster AWS instances by pivoting from a Managed Service Provider. The TicketMaster breach was not…
>
> – vx-underground (@vxunderground) May 30, 2024
Whether or not the data is real remains to be seen. However, there's no doubt that scammers will use this opportunity to make a quick profit.
Ticketmaster users will need to be on their guard. Read our tips below for some helpful advice on what to do in the event of a data breach.
You can also check what personal information of yours has already been exposed online with our Digital Footprint portal. Just enter your email address (it’s best to submit the one you most frequently use) to our free Digital Footprint scan and we’ll give you a report.
All parties involved have refrained from any further comments. We’ll keep you posted.
There are some actions you can take if you are, or suspect you may have been, the victim of a data breach.
We don't just report on threats - we help safeguard your entire digital identity
Cybersecurity risks should never spread beyond a headline. Protect your—and your family's—personal information by using identity protection.