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mageiaGentoo FoundationMGASA-2013-0247
HistoryAug 11, 2013 - 4:50 p.m.

Updated otrs package fixes security vulnerability

2013-08-1116:50:44
Gentoo Foundation
advisories.mageia.org
16

8.8 High

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

6.5 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:S/C:P/I:P/A:P

0.001 Low

EPSS

Percentile

43.6%

It was discovered that otrs2, the Open Ticket Request System, does not properly sanitise user-supplied data that is used on SQL queries. An attacker with a valid agent login could exploit this issue to craft SQL queries by injecting arbitrary SQL code through manipulated URLs (CVE-2013-4717).

OSVersionArchitecturePackageVersionFilename
Mageia2noarchotrs< 3.2.9-1otrs-3.2.9-1.mga2
Mageia3noarchotrs< 3.2.9-1otrs-3.2.9-1.mga3

8.8 High

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

6.5 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:S/C:P/I:P/A:P

0.001 Low

EPSS

Percentile

43.6%