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jvnJapan Vulnerability NotesJVN:73162541
HistoryMar 07, 2011 - 12:00 a.m.

JVN#73162541: OTRS vulnerable to OS command injection

2011-03-0700:00:00
Japan Vulnerability Notes
jvn.jp
17

7.5 High

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:N/C:P/I:P/A:P

0.003 Low

EPSS

Percentile

69.6%

OTRS provided by the OTRS Project is a ticket management system. OTRS contains an OS command injection vulnerability.

Impact

An arbitrary OS command may be executed with the privileges of OTRS on the server where it is installed.

Solution

Update the software
Update to the latest version according to the information provided by the developer.

Products Affected

  • OTRS 2.3.4 and earlier

7.5 High

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:N/C:P/I:P/A:P

0.003 Low

EPSS

Percentile

69.6%