Security Bulletin: Multiple security issues in IBM Tealeaf Customer Experience on Cloud Network Capture Add-On

Summary

Multiple vulnerabilities in zlib and openSSL libraries can cause denial of service in IBM Tealeaf Customer Experience on Cloud Network Capture Add-On.

Vulnerability Details

CVEID: CVE-2016-9840**
DESCRIPTION:** zlib is vulnerable to a denial of service, caused by an out-of-bounds pointer arithmetic in inftrees.c. By persuading a victim to open a specially crafted document, a remote attacker could exploit this vulnerability to cause a denial of service.
CVSS Base Score: 3.3
CVSS Temporal Score: See <https://exchange.xforce.ibmcloud.com/vulnerabilities/120508&gt; for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:L)

CVEID: CVE-2016-9841**
DESCRIPTION:** zlib is vulnerable to a denial of service, caused by an out-of-bounds pointer arithmetic in inftrees.c. By persuading a victim to open a specially crafted document, a remote attacker could exploit this vulnerability to cause a denial of service.
CVSS Base Score: 3.3
CVSS Temporal Score: See <https://exchange.xforce.ibmcloud.com/vulnerabilities/120509&gt; for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:L)

CVEID: CVE-2016-9842**
DESCRIPTION:** zlib is vulnerable to a denial of service, caused by an undefined left shift of negative number. By persuading a victim to open a specially crafted document, a remote attacker could exploit this vulnerability to cause a denial of service.
CVSS Base Score: 3.3
CVSS Temporal Score: See <https://exchange.xforce.ibmcloud.com/vulnerabilities/120510&gt; for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:L)

CVEID: CVE-2017-3730**
DESCRIPTION:** OpenSSL is vulnerable to a denial of service, caused by a NULL pointer dereference. By sending specially crafted parameters for a DHE or ECDHE key exchange, a remote attacker could exploit this vulnerability to cause the application to crash.
CVSS Base Score: 5.3
CVSS Temporal Score: See <https://exchange.xforce.ibmcloud.com/vulnerabilities/121311&gt; for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L)

Affected Products and Versions

IBM Tealeaf Customer Experience on Cloud Network Capture Add-On.

Remediation/Fixes

Client Success Portal:https://tealeaf.support.ibmcloud.com/ics/support/DLList.asp?task=download&folderID=121267

Workarounds and Mitigations

Access to local networks containing networked Tealeaf servers should be limited to avoid unauthorized access to or disruption of Tealeaf services.
Access to PCA systems should be limited as much as possible.