Security Vulnerabilities Addressed in Asset and Service Mgmt

Abstract

Security Bulletin: Vulnerabilities in Maximo Asset Mgmt, Tivoli Asset Mgmt for IT, Tivoli Service Request Mgr, Change and Configuration Mgmt Database, and SmartCloud Control Desk. See Details for CVE IDs.

Content

VULNERABILITY DETAILS:
CVE ID: CVE-2012-0714, CVE-2012-0727, CVE-2012-0728, CVE-2012-0746, CVE-2012-0747, CVE-2012-2183, CVE-2012-2184, CVE-2012-2185, CVE-2012-3313, CVE-2012-3326

DESCRIPTION:
Security vulnerabilities, including Session Fixation, Cross-site Scripting, Cross-site Request Forgery, Information Disclosure, and SQL Injection, have been identified in:

Maximo Asset Management 7.5, 7.1, 6.2

Maximo Asset Management Essentials 7.5, 7.1, 6.2

SmartCloud Control Desk 7.5

Tivoli Asset Management for IT 7.2, 7.1, 6.2

Tivoli Service Request Manager 7.2, 7.1, Maximo Service Desk 6.2

Change and Configuration Management Database 7.2, 7.1

CVSS Vector:
1** **AV:N/AC:L/Au:N/C:N/I:N/A:P
2 AV:N/AC:M/Au:N/C:N/I:P/A:N
3 AV:N/AC:L/Au:S/C:P/I:P/A:P
4 AV:N/AC:M/Au:S/C:P/I:N/A:N
5 AV:N/AC:L/Au:S/C:N/I:P/A:N
6 AV:N/AC:M/Au:S/C:N/I:P/A:N
7 AV:N/AC:L/Au:S/C:P/I:N/A:N
8 AV:N/AC:M/Au:N/C:P/I:P/A:P
9 AV:N/AC:H/Au:N/C:N/I:P/A:N

*** CVSS Environmental Scores:** Undefined

VERSIONS AFFECTED:
· Maximo Asset Management 7.5, 7.1, 6.2
· Maximo Asset Management Essentials 7.5, 7.1, 6.2
· SmartCloud Control Desk 7.5
· Tivoli Asset Management for IT 7.2, 7.1, 6.2
· Tivoli Service Request Manager 7.2, 7.1, Maximo Service Desk 6.2
· Change and Configuration Management Database 7.2, 7.1

Unsupported products, releases and versions are not tested for the presence of vulnerabilities. However, it is likely that earlier versions of affected releases are also affected by these vulnerabilities. IBM recommends that customers upgrade their products to a supported version.

Remediation is not provided for product versions that are no longer supported. IBM recommends that customers upgrade to the latest supported version of products in order to obtain remediation for the vulnerabilities.

REMEDIATION:
The recommended solution is to download the appropriate Interim Fix or Fix Pack from Fix Central and apply for each affected product.

VRMF|Fix Pack or Interim Fix|Vulnerability APARs|**Download
What is Fix Central ?
—|—|—|—
7.5.0.3| 7.5.0.3 Fix Pack:
7.5.0.3-TIV-MAM-FP003| IV09212, IV15530, IV16032, IV16085, IV16497, IV17942, IV17961, IV17963, IV17964, IV19887, IV20344| FixCentral
7.5.0.2| 7.5.0.2 Interim Fix:
7.5.0.2-TIV-MAM-IFIX002| IV09212, IV15530, IV16032, IV16085, IV16497, IV17942, IV17961, IV17963, IV17964, IV19887| FixCentral
7.5.0.1| 7.5.0.1 Interim Fix:
7.5.0.1-TIV-MBS-IFIX002| IV09212, IV15530, IV16032, IV16085, IV16497, IV17942, IV17961, IV17963, IV17964, IV19887| FixCentral
7.1.1.11| 7.1.1.11 Fix Pack:
7.1.1.11-TIV-MBS-FP011
7.1.1.11-TIV-MBSAIX-FP011
7.1.1.11-TIV-MBSLINUX-FP011| IV15530, IV16032, IV16085, IV16497, IV17942, IV17963, IV17964, IV19887| FixCentral
7.1.1.10| **7.1.1.10 Interim Fix:**MBS_71110_LAFIX.20120720-0727.psi.zip| IV09212, IV15530, IV16032, IV16085, IV16497, IV17942, IV17963, IV17964, IV19887| Contact IBM Support
7.1.1.9| 7.1.1.9 Interim Fix: MBS_7119_LAFIX.20120504-0856.psi.zip| IV09212, IV15530, IV16032, IV16085, IV16497, IV17942, IV17963, IV17964, IV19887| Contact IBM Support
7.1.1.8| 7.1.1.8 Interim Fix:
MBS_7118_LAFIX.20120816-0930.psi.zip| IV09212, IV15530| Contact IBM Support
6.2.8| 6.2.8 Interim Fix:
Maximo_6.2.8_LAFix.20120725-1611.zip| IV09212, IV16032, IV16085, IV16497, IV17942| Contact IBM Support
6.2.7| 6.2.7 Interim Fix:
Maximo_6.2.7_LAFix.20120727-0811.zip| IV09212, IV16032, IV16085, IV16497, IV17942| Contact IBM Support

If assistance is needed in determining the appropriate Fix Pack or Interim Fix level, contact IBM Technical Support. It is recommended that you always request the latest available Fix Pack or Interim Fix.

** The Maximo Asset Management 7.5.0.3 Fix Pack should not be installed on a system instance where SmartCloud Control Desk 7.5 is also installed. Customers who have Maximo Asset Management 7.5 and Smart Cloud Control Desk 7.5 installed on the same instance must wait for the SmartCloud Control Desk 7.5.0.1 Fix Pack release before installing the Maximo Asset Management 7.5.0.3 Fix Pack.

Due to the threat posed by a successful attack, IBM strongly recommends that customers apply fixes as soon as possible.

WORKAROUND:
Until you apply the fixes, it may be possible to reduce the risk of successful attack by restricting network protocols required by an attack. For attacks that require certain privileges or access to certain packages, removing the privileges or the ability to access the packages from unprivileged users may help reduce the risk of successful attack. Both approaches may break application functionality, so IBM strongly recommends that customers test changes on non-production systems. Neither approach should be considered a long-term solution as neither corrects the underlying problem.

REFERENCES:
Complete CVSS Guide
On-line Calculator V2
CVE-2012-0714
CVE-2012-0727
CVE-2012-0728
CVE-2012-0746
CVE-2012-0747
CVE-2012-2183
CVE-2012-2184
CVE-2012-2185
CVE-2012-3313
CVE-2012-3326

* The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Flash. _
**
Note: _**According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an “industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response.” IBM PROVIDES THE CVSS SCORES “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

Change History

04 Sep 2012| Flash published

Maximo Service Desk| All| 7.1.0.0 – 7.1.1.11
7.2.0.0 – 7.2.1.4
6.2.0 – 6.2.8
Systems and Asset Management| Tivoli Asset Management for IT | All| 6.2.0 – 6.2.8
7.1.0.0 – 7.1.1.11
7.2.0.0 – 7.2.2.1
Systems and Asset Management| Change and Configuration Management Database| All| 7.1.0.0 – 7.1.1.11
7.2.0.0 – 7.2.1.3
Systems and Asset Management| SmartCloud Control Desk| All| 7.5.0.0 – 7.5.0.1

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