Security Bulletin: IBM Netcool Agile Service Manager is affected by a vulnerability in Apache Log4j (CVE-2021-44228)


## Summary A vulnerability was identified within the Apache Log4j library that is used by IBM Netcool Agile Service Manager. This vulnerability has been addressed. ## Vulnerability Details ** CVEID: **[CVE-2021-44228](<http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44228>) ** DESCRIPTION: **Apache Log4j could allow a remote attacker to execute arbitrary code on the system, caused by the failure to protect against attacker controlled LDAP and other JNDI related endpoints by JNDI features. By sending a specially crafted code string, an attacker could exploit this vulnerability to load arbitrary Java code on the server and take complete control of the system. Note: The vulnerability is also called Log4Shell or LogJam. CVSS Base score: 10 CVSS Temporal Score: See: [ https://exchange.xforce.ibmcloud.com/vulnerabilities/214921](<https://exchange.xforce.ibmcloud.com/vulnerabilities/214921>) for the current score. CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H) ## Affected Products and Versions Affected Product(s)| Version(s) ---|--- Netcool Operations Insight 1.6| Netcool Operations Insight 1.6 IBM Netcool Agile Service Manager| 1.1 ## Remediation/Fixes **On-prem** [Download IBM Netcool Agile Service Manager V1.1.10 on premise](<https://www-01.ibm.com/support/docview.wss?uid=swg24043717> "Download IBM Netcool Agile Service Manager V1.1.10 on premise" ) ## Workarounds and Mitigations If you are using 1.1.9 or any earlier versions, you should upgrade to 1.1.10. ## Get Notified about Future Security Bulletins Subscribe to [My Notifications](< http://www-01.ibm.com/software/support/einfo.html>) to be notified of important product support alerts like this. ### References [Complete CVSS v3 Guide](<http://www.first.org/cvss/user-guide> "Link resides outside of ibm.com" ) [On-line Calculator v3](<http://www.first.org/cvss/calculator/3.0> "Link resides outside of ibm.com" ) Off ## Related Information [IBM Secure Engineering Web Portal](<http://www.ibm.com/security/secure-engineering/bulletins.html>) [IBM Product Security Incident Response Blog](<http://www.ibm.com/blogs/psirt>) ## Acknowledgement ## Change History 16 Dec 2021: Initial Publication *The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. ## Disclaimer Review the [IBM security bulletin disclaimer and definitions](<https://www.ibm.com/support/pages/node/6610583#disclaimer>) regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment. ## Document Location Worldwide [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9LQB","label":"Netcool Agile Service Manager"},"Component":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"1.1.10","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Affected Software

CPE Name Name Version
netcool agile service manager 1.1.10