HPSBGN03620 rev. 4 - HP Support Assistant Escalation of Privilege Vulnerability

ID HP:C06388027
Type hp
Reporter HP, HP Product Security Response Team (PSRT)
Modified 2019-06-23T00:00:00


Potential Security Impact

Elevation of privilege and unauthorized modification of directories or files.

Source: HP, HP Product Security Response Team (PSRT)

Reported by: Philippe Laulheret (McAfee Advanced Threat Research), ManhNDd (Bkav Corporation)


The vulnerability allows a user to gain system privilege.


Version 8.8 was released on June 18, 2019, which will automatically update HP Support Assistant clients.

To manually update HP Support Assistant to the latest version, please follow the steps below:

  1. Open HP Support Assistant from the start menu.

  2. Click About in the top right.

  3. Check the version listed for HP Support Assistant and ensure it is 8.8 or newer.

  4. If this version or later is not installed, select Check for latest version to install it.