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EUVD-2026-33550

🗓️ 01 Jun 2026 03:32:53Reported by EUVDType 
euvd
 euvd
🔗 euvd.enisa.europa.eu👁 27 Views

Incorrect permission handling in OTRS external interface and ConfigItem List allows an authenticated customer to query CI data when CMDB and CustomerGroupSupport are active.

Related
Affected
Refs
[
  {
    "enisaIdVendor": [
      {
        "id": "24ea6844-ad2b-3010-ba11-8f81cfb4cebe",
        "vendor": {
          "name": "OTRS AG"
        }
      }
    ],
    "enisaIdProduct": [
      {
        "id": "0347b13b-f05c-3cc3-b794-56a0a22122a7",
        "product": {
          "name": "OTRS",
          "vendor": {
            "name": "OTRS AG"
          }
        },
        "product_version": "2023.x"
      },
      {
        "id": "ab799f5a-d6a4-3fd3-b31a-5ee4cfa212cd",
        "product": {
          "name": "OTRS",
          "vendor": {
            "name": "OTRS AG"
          }
        },
        "product_version": "7.0.x"
      },
      {
        "id": "c3e60fda-b0d4-3823-b2fb-a7b6c499ed0c",
        "product": {
          "name": "OTRS",
          "vendor": {
            "name": "OTRS AG"
          }
        },
        "product_version": "8.0.x"
      },
      {
        "id": "c5bb11bf-5888-31e8-8c36-655380b16821",
        "product": {
          "name": "OTRS",
          "vendor": {
            "name": "OTRS AG"
          }
        },
        "product_version": "2024.x"
      },
      {
        "id": "d7572b24-5f21-3ae0-83fb-0a48a0a29a65",
        "product": {
          "name": "OTRS",
          "vendor": {
            "name": "OTRS AG"
          }
        },
        "product_version": "2025.x"
      },
      {
        "id": "f1b7be9b-e5e8-3b60-b800-5bd218a87d08",
        "product": {
          "name": "OTRS",
          "vendor": {
            "name": "OTRS AG"
          }
        },
        "product_version": "2026.x ≤2026.3.x"
      }
    ]
  }
]

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