CVE-2009-5055

2011-03-1816:00:00

mitre

www.cve.org

otrs

security vulnerability

remote users

AI Score

6.1

Confidence

Low

EPSS

0.001

Percentile

43.3%

JSON

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.