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cveOTRSCVE-2024-23793
HistoryJun 06, 2024 - 7:15 p.m.

CVE-2024-23793

2024-06-0619:15:52
CWE-22
OTRS
web.nvd.nist.gov
24
vulnerability
file upload
path traversal
otrs
otrs community edition
web server
local code execution
perl scripts
cve-2024-23793
nvd

CVSS3

6.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

REQUIRED

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

HIGH

Availability Impact

LOW

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

AI Score

7.2

Confidence

Low

EPSS

0

Percentile

10.5%

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

CNA Affected

[
  {
    "defaultStatus": "affected",
    "modules": [
      "File Upload"
    ],
    "product": "OTRS",
    "vendor": "OTRS AG",
    "versions": [
      {
        "lessThanOrEqual": "7.0.49",
        "status": "affected",
        "version": "7.0.x",
        "versionType": "Patch"
      },
      {
        "status": "affected",
        "version": "8.0.x"
      },
      {
        "status": "affected",
        "version": "2023.x"
      },
      {
        "lessThanOrEqual": "2024.3.2",
        "status": "affected",
        "version": "2024.x",
        "versionType": "Patch"
      }
    ]
  },
  {
    "defaultStatus": "affected",
    "product": "((OTRS)) Community Edition",
    "vendor": "OTRS AG",
    "versions": [
      {
        "lessThanOrEqual": "6.0.34",
        "status": "affected",
        "version": "6.0.1",
        "versionType": "All"
      }
    ]
  }
]

CVSS3

6.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

REQUIRED

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

HIGH

Availability Impact

LOW

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

AI Score

7.2

Confidence

Low

EPSS

0

Percentile

10.5%

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