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OTRSCVE-2021-21436

HistoryFeb 08, 2021 - 11:15 a.m.

CVE-2021-21436

2021-02-0811:15:14

CWE-264

CWE-276

OTRS

web.nvd.nist.gov

cve-2021-21436

otrs ag

otrscisincustomerfrontend

config items

security vulnerability

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS3

4.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

AI Score

4.6

Confidence

High

EPSS

0.001

Percentile

22.7%

JSON

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

Affected configurations

Nvd

Node

otrscis_in_customer_frontendRange7.0.0–7.0.14

VendorProductVersionCPE
otrscis_in_customer_frontend*cpe:2.3:a:otrs:cis_in_customer_frontend:*:*:*:*:*:*:*:*

Vendor	Product	Version	CPE
otrs	cis_in_customer_frontend	*	cpe:2.3:a:otrs:cis_in_customer_frontend::::::::

CNA Affected

[
  {
    "product": "OTRSCIsInCustomerFrontend",
    "vendor": "OTRS AG",
    "versions": [
      {
        "lessThanOrEqual": "7.0.14",
        "status": "affected",
        "version": "7.0.x",
        "versionType": "custom"
      }
    ]
  }
]

References

otrs.com/release-notes/otrs-security-advisory-2021-04/

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS3

4.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

AI Score

4.6

Confidence

High

EPSS

0.001

Percentile

22.7%

JSON

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