CVSS2
Attack Vector
LOCAL
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:L/AC:L/Au:S/C:P/I:N/A:N
CVSS3
Attack Vector
LOCAL
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
LOW
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L
AI Score
Confidence
High
EPSS
Percentile
12.6%
Under certain circumstances a userβs password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) βSave User Credentialβ option should be set to βYesβ in the GlobalProtect Portalβs Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to βDumpβ while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials.
Vendor | Product | Version | CPE |
---|---|---|---|
paloaltonetworks | globalprotect | * | cpe:2.3:a:paloaltonetworks:globalprotect:*:*:*:*:*:macos:*:* |
paloaltonetworks | globalprotect | * | cpe:2.3:a:paloaltonetworks:globalprotect:*:*:*:*:*:windows:*:* |
[
{
"platforms": [
"Windows and MacOS"
],
"product": "GlobalProtect App",
"vendor": "Palo Alto Networks",
"versions": [
{
"lessThan": "5.0.9",
"status": "affected",
"version": "5.0",
"versionType": "custom"
},
{
"lessThan": "5.1.2",
"status": "affected",
"version": "5.1",
"versionType": "custom"
}
]
},
{
"product": "GlobalProtect App",
"vendor": "Palo Alto Networks",
"versions": [
{
"lessThan": "5.0*",
"status": "unaffected",
"version": "5.0.9",
"versionType": "custom"
},
{
"lessThan": "5.1*",
"status": "unaffected",
"version": "5.1.2",
"versionType": "custom"
}
]
}
]
CVSS2
Attack Vector
LOCAL
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:L/AC:L/Au:S/C:P/I:N/A:N
CVSS3
Attack Vector
LOCAL
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
LOW
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L
AI Score
Confidence
High
EPSS
Percentile
12.6%