4.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
4.7 Medium
AI Score
Confidence
High
4 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
0.001 Low
EPSS
Percentile
31.9%
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user’s privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
CPE | Name | Operator | Version |
---|---|---|---|
deskpro:deskpro | deskpro | lt | 2019.8.0 |
4.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
4.7 Medium
AI Score
Confidence
High
4 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
0.001 Low
EPSS
Percentile
31.9%