7.8 High
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
NONE
Availability Impact
COMPLETE
AV:N/AC:L/Au:N/C:N/I:N/A:C
6.6 Medium
AI Score
Confidence
Low
0.017 Low
EPSS
Percentile
88.0%
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
CPE | Name | Operator | Version |
---|---|---|---|
sysaid:sysaid | sysaid | le | 15.1 |
packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
seclists.org/fulldisclosure/2015/Jun/8
www.securityfocus.com/archive/1/535679/100/0/threaded
www.securityfocus.com/bid/75038
www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk