2.1 Low
CVSS2
Attack Vector
NETWORK
Attack Complexity
HIGH
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:H/Au:S/C:P/I:N/A:N
6.3 Medium
AI Score
Confidence
Low
0.001 Low
EPSS
Percentile
38.2%
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.