chatwoot Cross-Site Scripting Vulnerability (CNVD-2023-29696)

chatwoot is an application. Customer Engagement Suite, an open source alternative to intercom, Zendesk, Salesforce Service Cloud, etc. A cross-site scripting vulnerability exists in chatwoot versions prior to 2.14.0. The vulnerability stems from the application’s lack of effective filtering and escaping of user-supplied data, which can be exploited by an attacker to execute arbitrary Web script or HTML by injecting a carefully crafted payload.