Citrix ShareFile storage zones controller security update

Anissuehasbeen identified intheCTX269106mitigation toolforCitrix ShareFilestorage zones controllerwhichcausestheShareFilefile encryptionoptiontobecomedisabledifit hadpreviouslybeenenabled.

Customers areonlyaffected by this issue if theypreviouslyselected “Enable Encryption”in the ShareFilestorage zones controllerconfiguration pageand did notre-selectthis settingafter running theCTX269106mitigation tool.ShareFile customers who have notruntheCTX269106mitigation toolor who re-selected “Enable Encryption” immediately after running the tool are unaffected by this issue.

Customers using Citrix ShareFilestorage zones controller 5.10.1 and above or 5.11.18 and above can check if they are affected by this issue by viewing theEncryptionServiceSettingsfile in theStorageLocation. IfIsEncryptionNeededis set toTruethen the storage zonescontroller is affected bythis issue.Affectedcustomers using5.11.19 or abovewholog-in to the ShareFilestorage zones controllerconfigurationpagewillalsobe presented with a pop-upwhichinformsthemthat they areaffectedby this issue.