2015 October 9 15:24 GMT
Email messages that are related to this threat (RuleID18589) may contain the following files:
Name | Size in Bytes | MD5 Checksum
Complaint.zip / Complaint.scr
The following text is a sample of the email message that is associated with this threat outbreak:
> Subject: Online Service Complaints - Submission received by HM Revenue and Customs
HM Revenue & Customs
Home Contact HMRC Help
Online Service Complaints
HMRC has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer's concern are included on the reverse. Please review this matter and advise us of your position.
In the interest of time and good customer relations, please provide the HMRC with written verification of your position in this matter by Sep 09, 2015. Your prompt response will allow HMRC to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.
HMRC develops and maintains Reliability Reports on companies across the United Kingdom. This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the HMRC. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company. We encourage you to print this complaint (attached file), answer the questions and respond to us. We look forward to your prompt attention to this matter.
The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
Cisco security appliances can help protect customers during the critical period between the first exploit of a virus outbreak and the release of vendor antivirus signatures. Cisco Web Security Appliances help secure and control web and email traffic by offering layers of malware protection. Cisco security appliances are automatically updated to help prevent both spam email and hostile web URLs from being passed to the end user.
A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products