MicroPact iComplaints cross-site scripting vulnerability

ID VU:875548
Type cert
Reporter CERT
Modified 2014-07-21T20:23:00



MicroPact iComplaints contains a persistent cross-site scripting vulnerability.


CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

MicroPact iComplaints contains a persistent cross-site scripting vulnerability. The AddStdLetter.jsp file is vulnerable to script injection through the description parameter.


A remote attacker may be able to execute arbitrary script in the context of the end-user's browser session.


This issue has been patched in iComplaints version If you are unable to upgrade, please consider the following workaround:

Restrict access

As a general good security practice, only allow connections from trusted hosts and networks. Note that restricting access does not prevent XSS or CSRF attacks since the attack comes as an HTTP request from a legitimate user's host. Restricting access would prevent an attacker from accessing the iComplaints interface using stolen credentials from a blocked network location.

Vendor Information


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MicroPact Affected

Notified: May 21, 2014 Updated: July 10, 2014



Vendor Statement

We have not received a statement from the vendor.

Vendor Information

We are not aware of further vendor information regarding this vulnerability.

CVSS Metrics

Group | Score | Vector
Base | 4.9 | AV:N/AC:M/Au:S/C:P/I:P/A:N
Temporal | 3.8 | E:F/RL:OF/RC:UR
Environmental | 1.0 | CDP:N/TD:L/CR:ND/IR:ND/AR:ND




Thanks to Michael Rutkowski of Merlin International for reporting this vulnerability.

This document was written by Todd Lewellen.

Other Information

CVE IDs: | CVE-2014-2971
Date Public: | 2014-07-21
Date First Published: | 2014-07-21
Date Last Updated: | 2014-07-21 20:23 UTC
Document Revision: | 10