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The "Restrict to articles with labels" option doesn't restrict the customer portal from suggesting KB's other than those with the nominated Label

🗓️ 24 May 2016 14:36:48Reported by mrizaType 
atlassian
 atlassian🔗 jira.atlassian.com👁 19 Views

Customer portal search does not restrict KB suggestions based on specified label, affecting JIRA and Service Desk versions 6.4.13, 7.0.10 and 2.5.9, 3.0.10. Workaround involves using a dedicated Confluence space or alternative group restrictions.

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08 Nov 2023 17:41Current
customer portalkb suggestionslabel restrictionjiraservice deskconfluencesearch functionalityconfluence pagesworkaround
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