6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
6.3 Medium
AI Score
Confidence
High
4 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
0.002 Low
EPSS
Percentile
61.0%
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
community.otrs.com/security-advisory-2019-12-security-update-for-otrs-framework/
lists.debian.org/debian-lts-announce/2019/08/msg00018.html
lists.debian.org/debian-lts-announce/2023/08/msg00040.html
www.otrs.com/category/release-and-security-notes-en/
6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
6.3 Medium
AI Score
Confidence
High
4 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
0.002 Low
EPSS
Percentile
61.0%